Hardwood Refinish Amityville, New York 11701
Hardwood Refinish Amityville, New York – I meet with dozens of homeowners weekly in Amityville and surrounding areas of Suffolk County, New York. Unfortunately, it’s common to meet homeowners who have had negative experiences with home improvement contractors.
I always call a potential client before our scheduled appointment to let them know I’m on my way for the free estimate and my expected arrival time, but when I called this potential client, she seemed extremely surprised to hear from me. She thanked me for calling and said she was looking forward to meeting me. As usual, I arrived on time for our scheduled appointment and was greeted by my potential client and her husband at the door.
I was extremely impressed at the appearance of their hardwood floors in the living room and stairs. We walked up the stairs and toward the bedroom they wanted to have refinished. I was again impressed by the appearance of the hardwood in the hallway. I told them how amazing their floors looked, and they told me the floors had been refinished a little over a year ago.
As I measured the bedroom and bedroom closet, they looked surprised that I measured in the manner I did. We spoke for a few minutes and then went downstairs to the kitchen to discuss the project in detail.
While I opened my laptop to provide the proposal, the husband asked, “Why did you measure the bedroom the way you did?” I explained that although the room was square, the far side of the bedroom walls was not even with the rest of the bedroom, so I needed to measure that area separately to arrive at the correct square footage of the bedroom.
As I prepared the proposal, my curiosity got the best of me. The hardwood floors in the living room, stairs, and upstairs hallway looked amazing and had been refinished a little over a year ago. I said, “The floors in your home look amazing, so why aren’t you using the company that did your floors previously?”
She explained that although the completed project looked great, the overall experience was not. The company they previously used agreed to start on a specific date and continuously pushed it back. She further explained that communication between her and the company didn’t go well, and although the floors came out great, she didn’t want to have a similar experience.
I assured her and her husband that communication between myself and my clients is of great importance to me, and if they chose to utilize my service, they wouldn’t have the same experience. She smiled and told me if she felt communication would be lacking, I wouldn’t be sitting at their table speaking with them. I provided the proposal and was hired to complete the project.
They needed to remove the furniture from the bedroom before we started the project, so we coordinated our schedules to arrive at a mutually agreeable start date over a week away and on a Monday. I told them I would reach out on the Friday before our agreed-upon start date to confirm, and I did. We arrived that Monday morning, completed the project that day, and I returned the following day to do the walkthrough.
My client was thrilled with the completed project and was kind enough to leave me a glowing 5 start review.
Hardwood Refinish Amityville, New York
Why Footprints Floors of Huntington for your hardwood refinish project in Amityville, New York, or surrounding areas?
“Hardwood refinish Amityville only?!” Of course not! In addition to our hardwood refinish Amityville services we also offer the below services.
Services Offered by Footprints Floors of Huntington in Amityville, New York & Surrounding Areas.
In addition to hardwood refinishing, we provide the following services in Amityville, New York and surrounding areas! Wall Tile Installation, Kitchen Backsplash Installation, Laminate Flooring Installation, Luxury Vinyl Plank Installation and Hardwood Installation.
Schedule a FREE in home estimate for a hardwood refinish in Amityville or surrounding areas with Footprints Floors of Huntington.
If you’re in need of a hardwood refinish in Amityville, New York, surrounding areas or are need of our other services schedule a FREE in home estimate with Footprints Floors of Huntington by calling 631-380-4757 or by submitting an online request by going to FootprintsFloorsofHuntington.com
Hardwood Refinish, Amityville New York – 100% Satisfied!
